Privacy policy

Privacy Policy

At Brooklyn Outfitters, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal data when you visit brooklyn-outfitters.com or use any of our services.

By using our website, you agree to the practices described in this Privacy Policy.

Updates to This Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in our business, legal requirements, or the services we provide. Any updates will be published on this page, and the revised version will become effective immediately upon posting.

We encourage you to review this page periodically to stay informed.

Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

When you place an order, contact us, or create an account, you may provide information such as:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment confirmation details
  • Account credentials (where applicable)
  • Messages or information submitted to customer support

Providing certain information is necessary to complete purchases or use specific website features.

Information Collected Automatically

When you browse our website, we automatically receive certain technical information that helps us improve our services.

This may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Pages viewed
  • Referral sources
  • Cookies and similar tracking technologies

Information Received From Third Parties

In some cases, we receive information from trusted partners that help us operate our business, including:

  • Shopify
  • Payment service providers
  • Shipping and fulfillment partners
  • Marketing providers
  • Analytics providers

How We Use Your Information

Your personal information allows us to operate our business efficiently and provide you with the best possible shopping experience.

We may use your information to:

  • Process and fulfill your orders
  • Verify payments
  • Arrange shipping and delivery
  • Provide customer support
  • Manage returns and exchanges
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Meet legal and regulatory obligations
  • Send promotional emails and special offers where permitted by law

Cookies and Tracking Technologies

Brooklyn Outfitters uses cookies and similar technologies to improve website performance, personalize your experience, remember your preferences, analyze visitor behavior, and help us provide relevant advertising.

Most browsers allow you to manage or disable cookies through your settings. Please note that disabling cookies may affect certain website features.

Where applicable, we also recognize the Global Privacy Control (GPC) signal.

More information can be found at:

https://globalprivacycontrol.org

Sharing Your Personal Information

We only share your information when necessary to operate our business or when required by law.

Your information may be shared with:

  • Payment processors
  • Shipping carriers
  • Shopify
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Professional advisors where appropriate
  • Government authorities when legally required

We do not sell your personal information.

Third-Party Websites

Our website may contain links to external websites that are operated by third parties.

Because we do not control these websites, we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before submitting any personal information.

Children's Privacy

Brooklyn Outfitters does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

Data Security

We use commercially reasonable technical and organizational safeguards designed to protect your personal information against unauthorized access, misuse, loss, or disclosure.

Although we strive to maintain high security standards, no online system can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • Complete your purchases
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Protect our legitimate business interests

Once your information is no longer required, it will be securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your country or state of residence, you may have rights regarding your personal information, including the right to:

  • Request access to your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Receive a portable copy of your data
  • Restrict or object to certain processing activities
  • Withdraw previously given consent
  • Opt out of marketing communications
  • Appeal decisions where applicable under local privacy laws

To exercise any of these rights, please contact us using the information below. For security purposes, we may ask you to verify your identity before processing your request.

International Data Transfers

Because we serve customers in multiple countries, your personal information may be transferred to and processed in countries outside your own.

Where required, we rely on appropriate legal safeguards, including the European Commission's Standard Contractual Clauses or other recognized transfer mechanisms.

Questions or Complaints

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

If you believe we have not addressed your concerns satisfactorily, you may also have the right to contact your local data protection authority.

Contact Information

Brooklyn Outfitters

Website: https://brooklyn-outfitters.com

Email: support@brooklyn-outfitters.com

Tel: +316 51705262

Company adress: Hoogstratensebaan 31, 5111EP, Baarle-Nassau, NL

VAT number: NL002436459B53

Trade register number: 71651535

Our customer service is available Monday to Friday from 9:00 AM to 5:00 PM CET. We strive to respond to any questions or resolve any issues within 24 hours.